SBI General Insurance has partnered with Gupshup, to offer a new insurance policy or renew through whatsapp.
Anyone can buy insurance from SBI General by saying "hi" and Gupshup's chat assist you in purchasing.
The simple purchasing process ensures that the entire policy is purchased on the platform.
Gupshup's chat bot will walk them through a simple and secure purchasing process.
Aside from facilitating purchases, the WhatsApp chatbot enables deeper insights into customer journeys
Chatbots could be the catalysts for ushering in a new era of growth for insurance companies in a digitising insurance sector.
SBI General insurance collaborate with Gupshup to make insurance more accessible to new and excisiting customers
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