the IT services industry, and the country as a whole.
Even though we might not be the largest company, N.R. Narayana Murthy always emphasised the importance of striving to be the best from the very beginning
shortly after the IPO. This aspiration led us to pioneer many new practises. India had changed significantly by the time we went public in 1993.
The rules for quality and leadership were easily disregarded. Businesses generally took a "chalta hai" attitude.
This was due to the fact that the quota and licence system had been in place for so long (over 40 years).
It took some time for the industry to shake off that mentality, much like a tiger that had been caged for a long time
it would need to adopt the highest possible standards.